Key Output
• Respond to internal and external telephonic customer requests and queries received through the switchboard.
• Politely and professionally receive and attend to all visitors.
• Greets visitors, handles incoming calls and performs general administrative duties.
• Assist other administrative staff with overflow work, including but not limited to word processing,
• Data entry and internet research tasks.
• Effective self-management and performance ownership.
• Communication, professional telephone manner and etiquette.
• Creation of PR/Goods receipt.
Qualification, Experience and Competencies
• Grade 12
• At least 2 years’ experience in an Administration position.
• SAP experience would be an added advantage.
• Customer service experience.
• Fluent Verbal and written communication in relevant business Language.
• Professional Conduct. Customer service orientation.
• Sound judgment, Attention to detail,
• resilience (stress handling),
• drive/initiative, rule orientation, assertiveness and Punctuality.