Key Outputs
• Parts quotations followed up and converted into sales
• Analyse Client reasons for rejecting quotations
• Achievement of Targeted Budget and Effective Expenses Management
• Achievement of Operations KPI’s
• Where possible inspect all failed machines/components/parts with supervisor and advise/train/educate customers accordingly
• Compile and submit a monthly report with forecasts attached to management
• Discuss machine inspection reports regularly with customer
Qualification, Experience and Competencies
• Qualified diesel/earthmoving equipment mechanic (or equivalent qualification)
• 5 years Caterpillar experience as a mechanic
• Sound business communication skills (Managerial and technical report writing critical in role)
• Sound technical knowledge of product brands
• Sound business communication skills
• Basic financial management skills
• Good PC and Microsoft Office knowledge
• Grade 12 and B Tech Sales/Marketing Diploma or Certificate
• Problem solving, Analysis, Attention to detail and Listening
• Influencing and Negotiation
• Leadership Competencies
• Workplace Competencies Business development skills and knowledge
• Sound business and financial acumen
• Exposure to business planning / budgeting processes