Key Output
• Achievement of cost centre financial targets and Key Performance Indicators
• Supervise a team of artisans and planners in the maintenance and repair of earthmoving equipment feedback
• To successfully lead the team and ensure that all repairs are done timeously
• Resolve internal customer queries and provide feedback
• Effective control of cost centre expenses and WIP, Ensure effective communication between team and management
• Effectively manage the team meetings,
• To complete monthly reports.
• Ensure service work is carried out in compliance with quality standards (OEM Guidelines)
• Apply warranty policies and procedures; this includes warranty decisions and service warranty investigations
• Ensure outputs of service audits are achieved, Apply Barloworld Equipment leadership philosophy
• Achievement of a team environment that enables maximum productivity and profitability (Performance management of team)
• Competency development of team – one our training, On the job supervision – safety of team
• Reporting of team Key Performance Indicators and prospects
• Take ownership and manage all 2.6.1 appointment responsibilities.
• Ensure CC/SOR compliance.
Qualification, Experience and Competencies
• Grade12
• Trade Test qualified in relevant trade (e.g. Diesel Mechanic/ Earthmoving Equipment Mechanic)
• Minimum of 6 years’ experience as Mechanic General, post apprenticeship or learnership experience.
• Experienced trouble shooting and problem-solving skills on Earthmoving Equipment Machines.
• Sound understanding of machine system operation’s
• Understanding of BWE Quality and Warranty systems
• Well imbedded machine specific technical knowledge and skills, Sound interpersonal and communication skills.
• Knowledge of the planning function. Supervisory exposure will be advantageous.
• Good technical report writing skills
• .Basic business and financial understanding.
• Computer literate and good business writing knowledge.
• Good and experiences on Caterpillar machine and product knowledge.
• Driver’s license – Code B